Last updated: 31 August 2026
Privacy Policy
1. Who we are
HelioMatch is a UK-facing solar information website operated by a private individual based in the United Kingdom.
Contact email for website, privacy, legal, or support enquiries:
HelioMatch operates as an information and publishing website. It provides comparison tools, calculators, buyer guides, and information to help users evaluate solar-related options before deciding what to do next.
HelioMatch does not collect quote requests or installer enquiry submissions through the website.
2. What HelioMatch does not collect through its website tools
The HelioMatch website, calculator, and matcher are intentionally designed not to collect or store:
- names, email addresses, telephone numbers, or postal addresses;
- payment details;
- installer enquiry form submissions or quote requests;
- user accounts or login credentials; or
- calculator answers as named enquiries or quote requests.
The calculator and matcher are designed to operate client-side in the browser and are not intended to submit personal information to HelioMatch.
3. Limited technical data
Like most websites, HelioMatch may still process limited technical data necessary for hosting, security, uptime monitoring, debugging, or referral attribution. This can include IP addresses, browser details, timestamps, requested URLs, and similar server-side diagnostics.
4. Purpose and lawful basis
Any limited technical processing is generally carried out for legitimate interests connected to operating, securing, maintaining, and understanding the performance of the website.
5. External websites
If a user opens an external website from HelioMatch, that website becomes responsible for its own privacy practices, cookie controls, and data handling.
6. User rights
Where UK data protection law applies, users may have rights to access, rectify, erase, restrict, or object to relevant personal data processing. Requests can be sent to . Users can also raise concerns with the ICO.
Cookie Policy
7. Current cookie policy
HelioMatch uses essential site storage to remember privacy preferences and may use Google Analytics for website measurement only where a user has actively accepted analytics through the on-site consent choice.
Some limited technical data may be processed for basic hosting, security, and performance purposes.
External links may take users to third-party websites, such as installers, regulators, industry bodies, or other reference sources. Those websites may use their own cookies in accordance with their own privacy policies.
HelioMatch does not use advertising or remarketing cookies on-site. Analytics measurement is intended only to understand site usage and content performance, and it is not activated unless the user accepts analytics.
If analytics tools, advertising pixels, or similar technologies are expanded in future, this policy and the site consent mechanism will be updated accordingly.
8. External links and third-party tracking
Some external links may contain ordinary URL or tracking parameters used by the destination website or hosting platform. The external website's cookie policy and privacy notice apply to that website.
Calculator, Savings, VAT & SEG Disclaimer
9. Informational only
Any cost range, payback period, annual saving, SEG figure, ROI estimate, VAT reference, or illustrative example on HelioMatch is provided for general informational purposes only. It is not financial, tax, engineering, investment, or legal advice.
10. Estimates and assumptions
The calculator and matcher rely on broad assumptions and should be treated as directional estimates only. Unless expressly stated otherwise, outputs should be understood as approximate and capable of varying materially depending on roof characteristics, region, usage pattern, shading, export tariff, system design, and installer pricing.
11. No guarantee of savings or performance
HelioMatch does not guarantee a specific level of savings, export income, payback, ROI, VAT outcome, grant eligibility, or technical suitability. Users should obtain current quotations and technical assessments from appropriately qualified installers before making a purchase decision.
By using the HelioMatch calculator, users acknowledge that results are indicative only and agree not to rely on them as a sole basis for financial or investment decisions.
Calculator disclaimer: HelioMatch provides this calculator as a general information tool only. It does not provide financial, investment, tax, engineering, or legal advice. Outputs are illustrative estimates based on broad assumptions and should not be relied on as the sole basis for a purchasing decision.
Actual savings, export income, payback period, and long-term return can vary materially depending on factors including roof size, roof condition, roof pitch, shading, orientation, local generation levels, household consumption patterns, equipment specification, battery configuration, export tariff, maintenance costs, finance costs, and installer pricing.
Users should always obtain current quotations and technical advice from appropriately qualified installers before entering into any contract. HelioMatch does not guarantee any particular outcome, saving level, or return on investment.
Terms of Use
12. Nature of the service
HelioMatch is an informational website only. It does not install solar systems, provide regulated financial services, or act as an agent for contracts between users and installers or suppliers.
13. Third-party websites and contracts
If a user opens an external website, any resulting quote request, purchase, finance agreement, or installation contract is solely between the user and that third party. HelioMatch is not a party to those contracts.
14. No involvement in third-party services
HelioMatch acts solely as an independent publisher providing informational content and references to external websites.
HelioMatch is not involved in, and has no control over, any quotation, sale, installation, financing agreement, or service provided by any third party.
All interactions, agreements, and transactions are conducted directly between the user and the relevant third party. HelioMatch does not act as an agent, intermediary, broker, or representative of any installer or supplier.
15. Accuracy and availability
HelioMatch aims to keep content reasonably current and accurate, but the site is provided on an "as is" and "as available" basis to the fullest extent permitted by law. Market conditions, prices, regulations, incentives, and installer or supplier terms may change without notice.
16. Acceptable use
Users must not misuse the website, attempt unauthorized access, interfere with infrastructure, introduce harmful code, or scrape and republish substantial parts of the site unlawfully.
17. Limitation of liability
To the fullest extent permitted by law, HelioMatch excludes liability for indirect or consequential losses arising from the use of the site, reliance on estimates or rankings, or actions taken after the user engages with a third party.
Nothing in these terms excludes liability that cannot lawfully be excluded under the laws of England and Wales.
18. Governing law
These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply.
Contact
For privacy, legal, website, or support enquiries, contact:
HelioMatch